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|User Info||For Tribologists and Lubrication Engineers/New in forum [Jobs]|
For Tribologists and Lubrication Engineers:
Another client in the dynamic sensors industry is a division of a larger international corporation providing breakthrough sensor solutions for performance and reliability in critical data gathering applications. Coupling its state-of-the art precision sensor solutions with the larger corporation's surface and bulk acoustic wave (SAW and BAW) technology, my client delivers innovative solutions for measuring the condition of fluids in challenging, embedded environments, as well as highly differentiated physical sensing solutions for both temperature and pressure monitoring. Located in Hudson, New Hampshire, my client has retained me to seek candidates for the position of Principal Fluid Applications Engineer.
Education: Masterís or PH.D. in science or engineering degree with background in tribology, lubrication and fluid condition monitoring. Bachelorís degree is acceptable with seven or more years of closely related industry experience.
Special Skills: Analysis of oils, lubricants and hydraulic fluids and a thorough understanding of oil condition as it pertains to the life of a lubricant and the impact in fixed and mobile assets. Must be proficient with fluid testing, acquisition of data, data analysis and must have exemplary technical writing and customer presentation skills. Prior experience in the applications support of tribology equipment sales would be beneficial.
Principal Fluid Applications Engineer
This position will be responsible for providing pre- & post-sales technical consultative support to customers on fluid sensor products and for providing expert customer-based input to our engineering product design cycle. The Principal Fluid Applications Engineer will translate customer technical needs into ongoing and future product development efforts. This individual must be capable of on-site troubleshooting and must be customer savvy. The role serves as a critical strategic interface between the customer end-user and our sales and product engineering teams. Furthermore, the role serves to bridge the use of our fluid sensor technology in the area of oil condition monitoring by helping the customer determine the relationship between our sensor measure ands and the final condition of the customerís fluid.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Includes all of the following. Other duties may be assigned.
∑ Travels to customer locations to provide onsite technical sales support for the implementation of customer applications dealing with fluid sensors, especially during the customerís initial evaluation and outfitting.
∑ Authors company's application notes, case studies and white papers based on customer application experiences.
∑ Suggests product improvements, variations, and new products that address widespread customer application challenges.
∑ Makes presentations on the technical aspects of products to customers, prospects and technical audiences.
∑ Assists sales in assessing potential customer opportunities in terms of feasibility and magnitude of market need.
∑ Provides follow-up in disseminating/explaining technical information on specific applications to customers/prospects.
∑ Provides onsite and virtual post-sales technical customer support to ensure customer satisfaction with solution delivered.
∑ Provides technical training on product application and maintenance, as required, to customer technical support staff.
∑ Provides product application training, support, technical salesware, and related tools to sales channel partners (sales reps and distributors) including interfacing with potential customers and supporting local trade events.
∑ Interfaces with engineering to address technical customer issues and to develop improved future solutions.
∑ Conducts or monitors testing of fluid samples according to customer test protocols.
∑ Application tests sensor prototypes developed by engineering.
∑ Tests sensor instrumentation/software for current products and for next generation product development efforts.
∑ Works with product management to ensure correct updating of product manuals, specification sheets and literature.
∑ Attends and supports industry tradeshows, including booth duty, tech talks and demonstrations of product capability.
∑ Helps coordinate with Customer Service Rep for product return authorizations.
∑ Takes on customer assignments which require independent thinking and decision-making on behalf of company.
EDUCATION and/or EXPERIENCE:
Masters in Science or Engineering or equivalent experience and/or training or an equivalent combination of education and experience. Knowledge of tribology as it relates to lubricants and fluid condition is a must. Ability to conduct data analysis on Excel is a must. Capability to trouble-shoot and fix engineering issues in the field is a must.
Fluent English language skills are a must; foreign language skills are a plus. Must be able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write clear and concise research findings, progress reports, and proposal documentation. Must be able to effectively present information and respond to questions from top management.
Strong numeric ability and quantitative analysis skills are a must. Must be able to work with mathematical concepts such as probability and statistical inference and apply concepts such as regression analysis and curve fitting. Experience with Design of Experiments would be helpful.
Abilities to define problems, collect data, establish facts, and draw valid conclusions are a must. Must be able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Some customer problems/situations will require testing lab simulations and evaluations. Must be able to operate equipment such as ovens, rheometers, simple control systems and other general lab equipment.
OTHER SKILLS AND ABILITIES:
Must be personally well organized, self-motivated, detail-oriented and results-driven. Must be available and willing to travel, both domestically and internationally. Must be physically able to navigate customer application environments which could involve climbing, lifting and installing equipment. Must be able to sincerely convey passion and enthusiasm for company products to customers and prospects.
Provides outstanding technical support and service to customers.
IF this is a good fit for your skills and background, and you are interested in this great opportunity, please alert me by sending me a resume. Referrals and suggestions are always welcomed, too!
Wingate Dunross Inc.
ph (818)597-3200 ext. 211
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